Improving Customer Experience With Desk Attendants

Improving Customer Experience With Desk Attendants

Posted on Posted in Desk Attendants

While security is of the utmost importance for business owners and facility managers, ensuring a pleasant and satisfying experience for clients and visitors is also crucial. Customers require service from knowledgeable, professional, and attentive staff, particularly when they visit your lobby or front desk for help. Desk attendants must help visitors with a wide range […]

How Security Guards Can Provide Quality Customer Service

How Security Guards Can Provide Quality Customer Service

Posted on Posted in Unarmed Security Guards

While security guards are trained to be vigilant, reliable, and attentive, they must also be able to provide direction and customer service to visitors, employees, and others on your property. Excellent intrapersonal skills are an essential yet often-forgotten quality for good security guards. Read on to learn about some of the ways that security guards […]

Access Control and Visitor Management

Posted on Posted in Access Control

Two essential components of your building’s security plan involve access control and visitor management. In light of recent events where armed intruders have entered commercial properties, tightening the security around your business has become even more critical. With that in mind, let’s look at how access control and visitor management work together to help make […]