How Security Guards can Boost Customer Experience

How Security Guards can Boost Customer Experience

Posted on Posted in Unarmed Security Guards
How Security Guards can Boost Customer Experience
By choosing security guards and desk attendants from CES Security, you can rest assured that your guests will receive an excellent first impression.

While security guards are an essential part of facility protection, they can also provide significant customer service benefits for the visitors on your property. Security guards and desk attendants are often the first people that your visitors will interact with, and as such, they should be well-trained, courteous, knowledgeable, and presentable. By choosing security guards and desk attendants from CES Security, you can rest assured that your guests will receive an excellent first impression. Here are some of the ways that security guards can benefit customer experience.

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Security Guards as a Tool for Crisis Management

Security Guards as a Tool for Crisis Management

Posted on Posted in Emergency Preparedness
Security Guards as a Tool for Crisis Management
This week, we explore the vital role that security guards and expert planning play in crisis management.

While the COVID-19 pandemic has been dominating news and media outlets for the last few months, business owners and facility managers know that effective emergency preparedness requires planning for a wide range of contingencies. Crisis management can be incredibly difficult for properties that are unprepared, but planning ahead and enlisting the help of experienced security guards can help your facility weather any storm. This week, we explore the vital role that security guards and expert planning play in crisis management. At CES Security, we are proud to offer security guards and other services to help our clients stay prepared.

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Trends in Security Services: How COVID-19 is Changing Security Strategies

Trends in Security Services: How COVID-19 is Changing Security Strategies

Posted on Posted in Security Strategies
Trends in Security Services: How COVID-19 is Changing Security Strategies
Due to the COVID-19 pandemic, companies that provide security services must adapt and deliver effective solutions to keep their clients protected.

Businesses in every industry have faced new challenges due to the COVID-19 pandemic, and maintaining a high degree of physical security during these unpredictable times has been a struggle for many companies. An enormous amount of pressure has been placed on all facilities: closed businesses need to protect their assets, organizations with scaled-back operations need to maintain order and security, and essential facilities must remain fully functional and safe. To meet the developing security needs of their clients, companies that provide security services must adapt and deliver effective solutions. At CES Security, our team is still hard at work providing top-notch security services for our clients in Maryland and Washington, D.C.

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How Desk Attendants Can Encourage Social Distancing

How Desk Attendants Can Encourage Social Distancing

Posted on Posted in Desk Attendants
How Desk Attendants Can Encourage Social Distancing
Here are a few measures that you can take to improve public health at your facility, and consider utilizing desk attendants to ensure compliance and provide quality customer service.

Businesses everywhere are adjusting their protocols to meet the social distancing guidelines set forth to mitigate the effects of the COVID-19 pandemic. Plastic shields, occupancy limits, and face coverings are all becoming commonplace in public locations and private businesses, but enforcing the use of these tools can be challenging. Desk attendants can play a key role in encouraging social distancing practices in your building. Here are a few measures that you can take to improve public health at your facility, and consider utilizing desk attendants to ensure compliance and provide quality customer service.

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4 Ways to Update Your Facility Protection and Access Control Strategy

4 Ways to Update Your Facility Protection and Access Control Strategy

Posted on Posted in Security Strategies
4 Ways to Update Your Facility Protection and Access Control Strategy
Here are a few things to consider adding to your facility protection strategy to help you maintain a secure facility.

In these uncertain times, maintaining a robust facility protection strategy and adhering to access control protocols can be a challenge. With many businesses facing scaled-back operations and other massive changes, it is as important as ever to enforce security protocols and procedures. Here are a few things to consider adding to your facility protection strategy to help you maintain a secure facility.

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