Desk Attendants Give Your Guests and Employees a Boost

Desk Attendants Give Your Guests and Employees a Boost

Posted on Posted in Desk Attendants

It’s a fact: most people don’t like to wait. Wait times are the standard by which many service industries are measured, and a client that is kept waiting will often leave unhappy. Even with otherwise excellent service, long wait times can sour a guest’s experience and lead to bad word-of-mouth for your business. Hiring a […]

3 Ways Lobby Attendants Can Handle Summer Crowds

3 Ways Lobby Attendants Can Handle Summer Crowds

Posted on Posted in Desk Attendants

People in Maryland and the District of Columbia are making the most of this month’s warm weather and easing COVID restrictions by getting out and doing things. Whether it’s heading to brick-and-mortar offices, visiting local businesses, or seeing loved ones, folks in the area are keeping busy. This translates to busier lobbies and more guests […]

How Desk Attendants Practice Conflict De-Escalation

How Desk Attendants Practice Conflict De-Escalation

Posted on Posted in Desk Attendants

In today’s fast-paced world, conflict surrounds all of us. Rules, uncertainty, and stress can push people to their limits. Unfortunately, employees are frequently caught in the crossfire and must work to resolve conflict on top of their usual duties. Desk attendants aren’t just the face of your facility and the first point of contact for […]