Why Do Healthcare Facilities Need Security Guards?

Posted on Posted in Facility Protection
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All healthcare facilities should have security guards around during operating hours in order to maintain a safe space for everyone.

Healthcare facilities are part of the backbone of our essential services. Pretty much everyone has used healthcare services at some point in their lives. Their importance is why they need to remain a protected and safe space for staff, patients, and other visitors that come into their facilities. The best way to do this is to hire security guards for your healthcare facilities.

They Can Handle Tense Situations

One of the best skills that security guards bring to the table is the ability to de-escalate conflicts and manage tense situations. This is a very useful skill for healthcare facilities of all kinds, where patients are feeling scared and vulnerable while their loved ones are often becoming increasingly stressed, agitated, and concerned. When emotions are running high, it can be a brew ready to explode at any moment as you work to help each patient that has come to your facility seeking care.

Having someone with the ability to listen carefully to patients and other visitors allows them to feel like their concerns are being heard and taken seriously as they wait for care for themselves or a loved one.

They’re Skilled at Managing Crowds

Some days are nice and quiet, which is always good at a healthcare facility. However, many days come with crowding that can leave staff, patients, and other visitors feeling claustrophobic. Crowds that get too big can start to clog up doorways and other pathways, making it difficult for everyone to get where they need to go. Crowds can also become unruly, as people are trapped in close quarters with each other, and their patience begins to wear thin.

Security guards work well in these situations because they can direct people to safe areas to wait and offer solutions when the lobby starts to feel like a bunch of people stuffed into a sardine can.

They Can Prevent Theft

Aside from managing emotional outbursts and agitated crowds of people, security guards are critical for deterring other forms of crime, including theft. Healthcare facilities have a lot of expensive equipment and various gadgets that people see as an opportunity to make a little money on the side. Security guards are adept at noticing suspicious behavior and stepping in when they think someone might commit theft in your facility. They are also able to intercept a theft in progress and alert the appropriate authorities so that your healthcare facility doesn’t lose critical equipment.

CES is Dedicated to Serving Our Community

Since opening in 1975, we have been committed to serving businesses in the District of Columbia, Maryland, and Virginia. Our values include proactive communication, honesty, reliability, and quality. We also believe in paying unparalleled attention to detail, no matter which service you require us to provide.

Our services include the following: professional security teams for permanent, temporary, emergency, and rapid-response support; around-the-clock patrols and management attention; concierge and hospitality staffing; and a dedicated mobile patrol service with associated staffing. Contact us for a free professional consultation today! Call 443-471-7000. Don’t forget to follow us on social media through Facebook, Twitter, and LinkedIn!