Desk Attendants Give Your Guests and Employees a Boost

Desk Attendants Give Your Guests and Employees a Boost

Posted on Posted in Desk Attendants

It’s a fact: most people don’t like to wait. Wait times are the standard by which many service industries are measured, and a client that is kept waiting will often leave unhappy. Even with otherwise excellent service, long wait times can sour a guest’s experience and lead to bad word-of-mouth for your business. Hiring a […]

How Security Guards can Boost Customer Experience

How Security Guards can Boost Customer Experience

Posted on Posted in Unarmed Security Guards

While security guards are an essential part of facility protection, they can also provide significant customer service benefits for the visitors on your property. Security guards and desk attendants are often the first people that your visitors will interact with, and as such, they should be well-trained, courteous, knowledgeable, and presentable. By choosing security guards […]