How Lobby Attendants Provide Excellent Customer Service

How Lobby Attendants Provide Excellent Customer Service

Posted on Posted in Desk Attendants

What do hotels, corporate offices, and residential developments have in common? They all require attentive employees on the front lines to provide high-quality service. Lobby attendants are a critical feature of hotel lobbies, reception areas, and leased offices, and the experts at CES Security are committed to providing professionals who can meet any facility’s needs. […]

How Security Guards can Boost Customer Experience

How Security Guards can Boost Customer Experience

Posted on Posted in Unarmed Security Guards

While security guards are an essential part of facility protection, they can also provide significant customer service benefits for the visitors on your property. Security guards and desk attendants are often the first people that your visitors will interact with, and as such, they should be well-trained, courteous, knowledgeable, and presentable. By choosing security guards […]

How Security Guards Can Provide Quality Customer Service

How Security Guards Can Provide Quality Customer Service

Posted on Posted in Unarmed Security Guards

While security guards are trained to be vigilant, reliable, and attentive, they must also be able to provide direction and customer service to visitors, employees, and others on your property. Excellent intrapersonal skills are an essential yet often-forgotten quality for good security guards. Read on to learn about some of the ways that security guards […]