Maintaining a safe and welcoming environment is essential in retail stores, office complexes, hospitals, schools, and event venues. While security is always a priority, not every situation requires the presence of an armed officer. In fact, many organizations turn to unarmed guards to manage day-to-day interactions because their strength lies in people skills rather than […]
Security guards are an underrated asset for many businesses. A lot of business owners choose not to hire security guards because they assume their regular employees can handle whatever problems arise, they think they don’t need security guards because they don’t experience a lot of crime or theft, or they simply assume that security guards […]
In today’s fast-paced world, conflict surrounds all of us. Rules, uncertainty, and stress can push people to their limits. Unfortunately, employees are frequently caught in the crossfire and must work to resolve conflict on top of their usual duties. Desk attendants aren’t just the face of your facility and the first point of contact for […]
With businesses starting to reopen and tensions running high, people in customer service are facing increasing incidences of confrontation, verbal assault, and even physical violence at work. Companies that do not specialize in customer relations are not immune to aggressive visitors; former employees, upset visitors, and random passersby can initiate confrontations at the drop of […]